Terms & Conditions

COMPANY INFORMATION

Company: SUP Norway AS

Info: SUP Norway offers SUP (Stand up paddling) Instruction, Guided tours and Expeditions.

Org nr: 921521359

Address: Rørvikveien 11B, 1560 Larkollen. NORWAY

Tel: (0047) 93453114

E-Mail: post@supnorway.com

PRODUCT INFORMATION AND PRICE

  • All information on our expeditions and courses will appear before the order.
  • All prices are in Norwegian kroner (Nok) and are shown inclusive of any value added tax.
  • Total cost of the purchase will appear before the order and include all costs associated with the purchase.

CANCELLATION & REFUNDS

  • Under Norwegian law (angrerett) you have 14 days from payment to change your mind and receive a full refund.
  • After 14 days and prior to 60 days from expedition start date – Loss of deposit.
  • 59-30 days from expedition start date – 50% of trip cost refunded.
  • Less than 30 days from expedition start date – No refund.

DISCLAIMERS

  • We reserve the right to be absolved from any possible printing errors including but not exclusive to price and information concerning goods, services & travel.
  • Please contact us if you have any questions. We want to provide you with the best experience when dealing with SUP Norway

SALES AND DELIVERY CONDITIONS

  • Your place(s) on the expedition will be reserved when a 20% deposit (or full payment) has been received.
  • The full payment must be completed not less than 60 days before the expedition start date.
  • SUP Norway handles your personal data in the strictest confidence and will never share your details with any 3rd party.
  • All electronic transactions and information are handled with secure encrypted SSL technology for Visa & Mastercard through DIBS/NETS or Paypal.
  • All card information is handled according to Visa & Mastercard company regulations.
  • SUP Norway reserve the right to reschedule or cancel expeditions up to 14 days before the start date if unavoidable.
  • We must be made aware of any medical or psychological condition that may affect your health or ability to take part in the expedition before your arrival. Failure to do so may result in your removal from the expedition with no recourse for reimbursement.
  • Personal travel insurance is essential for anyone travelling abroad. Guests are responsible for all costs related to their own emergency medical expenses or repatriation. *Important – Please read*

DEFINITION

In this agreement the term “activities” shall include all activities in any way related to the excursions, adventures and exploration organized for me by the Operator, including, but not limited to, orientation and instruction sessions, transportation and travel to and from the destination, stand up paddling, swimming, snorkelling, breathing exercises, cold water immersion, fishing, climbing, hiking, caving, and activities of any nature whatsoever, whether or not undertaken under the supervision of or in the presence of the Operator.

ACKNOWLEDGEMENT – ACTIVITY SAFETY

I understand and acknowledge that the activities may involve physical exertion, which may result in injury or aggravation of pre-existing physical injuries, conditions, symptoms or congenital defects to participant. I acknowledge I have been advised to seek medical advice if I know or suspect that my physical condition may be incompatible with the activities. – I acknowledge I may require the use of safety equipment during the activities, however potentially dangerous conditions exist which are beyond the control of the Operator including, but not limited to: acts of God, weather, riots, robbery, water or nutrition contamination, exposure to sun, tetanus, lyme disease and other diseases, political instability, war, floods, animal attack, avalanche, rockfalls or earthquakes. – I acknowledge I have been strongly advised to purchase full travel insurance which covers medical emergencies, evacuations and trip cancellation.

ASSUMPTION OF RISKS

I am aware that the activities involve many risks, dangers and hazards including, but not limited to: accidents occurring during boarding or disembarking from aircraft or other means of transportation or during transportation to or from the activities, the overturning or sinking of watercraft, falling out of watercraft on the water and the risk of drowning, impact or collision with rocks, trees, logs, dead-fall, power boats, ramps or other vessels; rapid and extreme changes in weather conditions; variations in the water conditions, surfaces and currents; failure of safety equipment; vehicle collisions; encounters with domestic and wild animals; becoming lost or separated from the guide or other participants; negligence of other participants in the activities or others not involved in the activities; and NEGLIGENCE ON THE PART OF THE OPERATOR, INCLUDING THE FAILURE BY THE OPERATOR TO SAFEGUARD OR PROTECT ME FROM THE RISKS, DANGERS AND HAZARDS OF THE ACTIVITIES. I am aware that the risks, dangers and hazards of the activities contribute to the enjoyment and excitement of the experience and I FREELY ACCEPT AND FULLY ASSUME ALL RISKS, DANGERS AND HAZARDS ASSOCIATED WITH THE ACTIVITIES AND THE POSSIBILITY OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE OR LOSS RESULTING THEREFROM.

RESERVATIONS AND RESTRICTIONS

The Operator:

(0) reserves the right to cancel any activities, or places on any itinerary, substitute hotels or leaders, when necessary, or advisable, without prior notice;

(1) may remove or alter, without penalty, any activities in order to ensure safety and proper handling of the activities;

(2) shall not be responsible for any cost arising from any emergency or evacuation involving my safety and I agree to pay all such costs and any other expenses related thereto;

(3) reserves the right to decline to permit me to participate or continue to participate in any activities if it judges me to be incapable of meeting the rigours and requirements of participating in the activities, or if my actions or deportment impede trip operations or the rights, welfare or enjoyment of other trip members. A refund based on cost of unused land services is the limit of the Operator’s responsibility;

(4) reserves the right to cancel any trip prior to departure and is hereby released from any and all liability for cancellation of any trip, or portion thereof, except for payment of a refund as set forth in the section on “Cancellations and Refunds” on the registration/order form;

(5) shall not be held liable for damage to or loss of personal property or for time or expense incurred, or for any irregularity which may be occasioned through acts of any company and/or persons engaged in the activities;

(6) reserves the right to take photographs and film records of any of their trips and may use any such records for promotional and/or commercial purposes, and I waive and release the Operator for any liability or compensation for the use of my image.

RELEASE OF LIABILITY, WAIVER OF CLAIMS AND INDEMNITY AGREEMENT

In consideration of THE OPERATOR agreeing to my participation in the activities and permitting my use of its equipment, vehicles, accommodation and other facilities (hereinafter referred to as the “Facilities”), and for other good and valuable consideration, the receipt and sufficiency of which is acknowledged, I hereby agree as follows:

1. TO WAIVE ANY AND ALL CLAIMS that I have or may in the future have against THE OPERATOR , AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, GUIDES, INSTRUCTORS, INDEPENDENT CONTRACTORS, SUB-CONTRACTORS, REPRESENTATIVES, SUCCESSORS AND ASSIGNS (all of whom are hereinafter referred to as the “RELEASEES”) AND TO RELEASE THE RELEASEES from any and all liability for any loss, damage, expense or injury including death that I may suffer, or that my next of kin may suffer as a result of my participation in the activities, DUE TO NEGLIGENCE, BREACH OF CONTRACT,ON THE PART OF THE RELEASEES, AND FURTHER INCLUDING THE FAILURE ON THE PART OF THE RELEASEES TO SAFEGUARD OR PROTECT ME FROM THE RISKS, DANGERS AND HAZARDS OF THE activities REFERRED TO ABOVE;

2. TO HOLD HARMLESS AND INDEMNIFY THE RELEASEES from any and all liability for any property damage or personal injury to any third party resulting from my participation in the activities;

3. This Agreement shall be effective and binding upon my heirs, next of kin, executors, administrators, assigns and

representatives, in the event of my death or incapacity;

4. This Agreement shall be governed by and interpreted in accordance with the laws of Norway.

5. Any litigation involving the parties to this Agreement shall be brought within the state and legislation of Norway. In entering into this Agreement I am not relying on any oral or written representations or statements made by the Releasees with respect to the safety of the activities, other than what is set forth in this Agreement.